European Utility Week (EUW) is your platform to meet top-level European energy professionals, form new relationships and drive new projects forward.
myWorld drives efficiencies and improves customer experience
Visit the Salesforce stand and find out how our myWorld for Salesforce solution transforms your customer relationship management. We are helping telco and utility companies streamline their workflows by creating a easy to use operational view of your complex network assets. Plus, we’re adding mobile app capabilities that will increase your process agility, enable faster decision making and improve field worker efficiency.
The myWorld geo operations hub adds network asset and operational information to critical distribution network operator processes including:
- Smart meter deployment programs and asset installation
- Service outage analysis and proactive customer response
The Salesforce and Ubisense teams will be demonstrating interactive use cases that showcase smart meter deployment and outage response integrated workflows. Be sure to book a slot for a complete walk through of the new solution by scheduling a demo time.
To find out more and to register, please visit: EUW 2018
myWorld for Salesforce
Many communications and utility companies use Salesforce extensively in their sales and customer service operations, and increasingly this is extending into network operations. These solutions have been very successful but lack embedded integration with network asset connectivity, location and real-time status information. This leads to delays, mistakes and poor customer service as backlogs of tasks and information requests mount up on the engineering department, taking their focus away from building new revenue generating network.
myWorld for Salesforce is now available on AppExchange.
myWorld Enterprise Platform
myWorld enterprise location intelligence platform transforms the ability of infrastructure companies to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connected seamlessly to other critical enterprise systems.
Now all departments and contractors can coordinate resources and activities to maximise productivity, quality and safety across Planning, Design, Construction, Operations, Sales and Customer Service.