myWorld

The myWorld enterprise location intelligence platform transforms the ability of infrastructure companies to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connecting seamlessly to other critical enterprise systems. 

myWorld Enterprise Location Intelligence Platform
myWorld Screenshot

myWorld transforms the ability of infrastructure companies to manage their geographically dispersed assets by creating a single architecture for geospatial-based applications. It enables customers to create a real-time digital twin of their physical operations that can be shared by thousands of field and office staff across all departments, connecting seamlessly to other critical enterprise systems.
 

More than 27,000 professionals from some of the largest cable, telco, electric and gas providers in the world use myWorld every day to accelerate their business.

myWorld benefits different departments across infrastructure organisations

 

The myWorld user experience is inspired by the simplicity and speed of Google Maps, and applies these principles to enterprise data and processes.  myWorld is designed from the ground up to leverage Street View and the sensors on mobile devices like the GPS and camera to maximize productivity and quality.

The myWorld enterprise integration framework securely connects all staff and contractors to simple task and role-specific views of your critical enterprise systems and real-time data feeds from the millions of smart iOT devices on your infrastructure network.

Proven enterprise scale data sync and app updates to thousands of mobile devices means your field personnel and contractors can run myWorld on any iOS, Android or Windows device, and they can continue to be productive when off-line.  Some of the largest mobile deployments in the world run on myWorld.

The myWorld application builder makes it easy to set up and deploy simple new business process specific applications, and the developer framework and APIs give developers everything they need to build more complex, upgradable applications.

Related Products

myWorld for Salesforce
myWorld

myWorld for Salesforce

Many communications and utility companies use Salesforce extensively in their sales and customer service operations, and increasingly this is extending into network operations. These solutions have been very successful, but they lack embedded integration with network asset connectivity, location and real-time status information. This leads to delays, mistakes and poor customer service as backlogs of tasks and information requests mount up on the engineering department, taking their focus away from building new revenue generating network

     

 

 

 

Inspection & Survey 2D Graphic
myWorld

myWorld Inspection & Survey

myWorld Inspection & Survey is a flexible software platform that enables operations teams to create, optimize and perform all required field inspections and surveys digitally. Its versatile architecture enables deployment in weeks at any utility or communications company.

myWorld Inspection & Survey transforms workers’ ability to collect inspection data by enabling them to capture information on any mobile device, eliminating paper-based processes. It delivers advanced regulatory reporting, and facilitates the optimal efficiency of company-wide inspection operations.

Damage Assessment - Screen Capture
myWorld

myWorld Damage Assessment

Electric utilities are challenged by geographic distances, changing regulations, legacy systems and processes, increasing technological network complexity and the natural environment in their mission to deliver a reliable service to increasingly educated consumers.  When Storms or emergencies hit they need to restore power as safely, quickly and predictably as practically possible.

myWorld Damage Assessment is a flexible software platform that enables utilities operations teams to drive efficiencies throughout the damage assessment process during storms or emergency events. It dramatically improves overall field communication as well as the speed and quality of information collection, which has a direct positive impact on predictable restoration time and SAIDI and CAIDI performance.

myWorld Capture 2D Graphic
myWorld

myWorld Capture

myWorld Capture manages the collection of construction as-built, red-lining, and data correction details from staff and contractors in the field, submission for QA review, and feed to core engineering systems like GIS.  Technicians can easily record and submit changes in the field on their mobile device, and are notified when their changes have been processed.  All interested parties can stay coordinated and keep track of status as updates move through the process.

Because it runs on the myWorld Platform, myWorld Capture has proven enterprise scale synch of data and application updates to keep field workers productive when off-line.

Ubisense myWorld platform
myWorld

myWorld Enterprise Platform

myWorld enterprise location intelligence platform transforms the ability of infrastructure companies to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connected seamlessly to other critical enterprise systems.   

Now all departments and contractors can coordinate resources and activities to maximize productivity, quality and safety across Planning, Design, Construction, Operations, Sales and Customer Service

Related Documents

Data sheet Video Protected Access Resources
Data sheet
myWorld Capture - Communications

myWorld Capture - Communications

myWorld Capture manages the collection of pre-construction walk-out, as-built, red-lining and data correction details from staff and contractors in the field, the submission for QA review, and feeds to core engineering systems like GIS.

Read more
myWorld Capture - Electric

myWorld Capture - Electric

myWorld Capture manages the collection of construction as-built, red-lining, and data correction details from staff and contractors in the field, submission for QA review, and feed to core engineering systems like GIS. Construction projects are accelerated by eliminating delays in as-built updates from contractors. Operations teams now have access to up-to-date, high quality data to operate the network more safely and efficiently.

Read more
myWorld Capture - Gas

myWorld Capture - Gas

myWorld Capture manages the collection of construction as-built, red-lining, and data correction details from staff and contractors in the field, submission for QA review, and feed to core engineering systems like GIS. Construction projects are accelerated by eliminating delays in as-built updates from contractors. Operations teams now have access to up-to-date, high quality data to operate the network more safely and efficiently.

Read more
myWorld Damage Assessment - Electric

myWorld Damage Assessment - Electric

Electric utilities are challenged by geographic distances, changing regulations, legacy systems and processes, increasing technological network complexity and the natural environment in their mission to deliver a reliable service to increasingly educated consumers. When Storms or emergencies hit they need to restore power as safely, quickly and predictably as practically possible.

Read more
myWorld Enterprise Platform - Communications

myWorld Enterprise Platform - Communications

The myWorld enterprise location intelligence platform transforms the ability of communications infrastructure companies to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connecting seamlessly to other critical enterprise systems. 

Read more
myWorld Enterprise Platform - Electric

myWorld Enterprise Platform - Electric

The myWorld enterprise location intelligence platform transforms the ability of electric utilities to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connecting seamlessly to other critical enterprise systems.

Read more
myWorld Enterprise Platform - Gas

myWorld Enterprise Platform - Gas

The myWorld enterprise location intelligence platform transforms the ability of gas utilities to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connecting seamlessly to other critical enterprise systems.

Read more
myWorld Fiber Planning - Communications

myWorld Fiber Planning - Communications

The cable and telco industries are making huge capital investments in ultra-fast fibre network roll-outs with aggressive time pressure and fixed budgets, and discovering that their existing tools and processes will not scale to meet these goals. myWorld Fiber Planning is the only FTTX and N+0 planning and design solution that accelerates your time-to-market for next-generation fibre network projects, while controlling costs and maintaining quality

Read more
myWorld for Salesforce

myWorld for Salesforce

myWorld for Salesforce enables Salesforce customers to unlock the hidden value of their network information for sales and operations teams to increase sales win rates, improve customer satisfaction and drive engineering productivity.

Read more
myWorld Inspection & Survey - Communications

myWorld Inspection & Survey - Communications

Communications network operators have a large number of geographically dispersed assets that require regular inspection for maximum network reliability, safety and regulatory compliance. On top of this is the challenge of an aging infrastructure, greater network complexity and increasing environmental impacts all of which make effective inspection and survey critical to ongoing efficiency and profitability

Read more
myWorld Inspection & Survey - Electric

myWorld Inspection & Survey - Electric

The myWorld enterprise location intelligence platform transforms the ability of electric utilities to manage their geographically dispersed assets by providing a real-time digital twin of physical operations that can be securely shared by thousands of field and office staff, connecting seamlessly to other critical enterprise systems.

Read more
myWorld Inspection & Survey - Gas

myWorld Inspection & Survey - Gas

Gas utilities have a large number of geographically dispersed assets that require regular inspection for maximum network reliability, safety and regulatory compliance. On top of this is the challenge of an aging infrastructure, greater network complexity and increasing environmental impacts all of which make effective inspection and survey critical to ongoing efficiency and profitability. 

 

Read more
myWorld Network Insight - Electric

myWorld Network Insight - Electric

Electric utilities operate in a complex, geospatially-distributed environment. A key success factor in service reliability and performance is preventing network outages and performance degradation before they occur, minimising their impacts when they do. When successful these increase reliability, customer satisfaction and significantly reduce operational spend.

Read more
Video

myWorld Inspection & Survey Tour

myWorld Network Insight - electric distribution reliability analysis

myWorld Network Tracing

Ubisense at CableLabs

Ubisense myWorld Damage Assessment for Electric Utilities

Ubisense myWorld streetview

Protected Access Resources
Webinar: Accelerating Time-To-Market for FTTx

Webinar: Accelerating Time-To-Market for FTTx

During the webinar, Scott and Alistair discuss how myWorld Fiber Planning: 

  • Streamlines fiber network deployments to improve planning & design metrics and shorten time-to-market. 
  • Ensure staff and contractors produce high quality cost-optimized FTTx layouts in just minutes instead of days and weeks, which enables faster and more accurate capital planning, prioritization and mobilization.
  • Engages construction partners into the process for even greater downstream deployment performance, providing a higher quality customer service experience.
  • Enhances not only design and planning processes but also improving the entire value chain including; construction, network operations and sales & customer service.

 

Read more
Webinar: myWorld Inspection & Survey

Webinar: myWorld Inspection & Survey

During this webinar find out how myWorld Inspection & Survey will benefit your organization by enabling:

  • Teams to create, optimize and perform all field inspections and surveys digitally
  • Field teams to collect information on any mobile device, whether working on - or offline, eliminating paper-based processes and integrating multiple inspection types into a single work order
  • Enablement of regulatory reporting and cost reduction by optimizing company-wide inspection operations
  • A range of new functionality and features to improve user experience and better empower employees to make fast decisions through access to accurate information in real-time

 


 

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Testimonials

What our clients say

Kris Boccio, VP Systems Development & GIS at Zayo, said “The advantages of putting powerful but easy to use Inventory Maps into the hands of the right staff are tremendous. But this means that we have to simplify the app and user experience in order to avoid the complexities associated with traditional GIS solutions that have prevented progress in this area. The key consumers of the new Inventory Map would be network and field operations teams who require instant access to critical network and customer information, 24x7, enabling them to respond to issues quickly and effectively. A future phase will be to make the inventory map available to Zayo’s customers as an embedded part of the company’s Tranzact platform.” 

Nelson Gillette, Director IS at TELUS said: “We’ve been very impressed with Ubisense, the team has worked very quickly and been able to cater for our specific business and technical requirements. myWorld is intuitive to use and provides a detailed view of our above and below ground network, layered on top of optional base maps including Google Maps, Google Satellite and Google Street View.

Ubisense have been a great partner with us…. Very happy with the support that they’ve given us.

We conducted a survey about six months after the launch of myWorld and this was absolutely head and shoulders above anything else we had ever surveyed our customers and our internal users on as far as their satisfaction of what we had delivered to them… making their jobs easier, better, making them more productive, allowing them to take care of their customers.

“We have used myWorld to put processes in place that have truly saved us a lot of time, a lot of effort and a lot of money”, Director Network Inventory and User Experience at leading communications company

Russ Atkins, senior vice president of engineering at Northern Indiana Public Service Company (NIPSCO), a subsidiary of NiSource Inc., said: “Our customers depend on a reliable source of electricity, and we have to be prepared for outages caused by storms or other emergency scenarios. myWorld Damage Assessment helps to empower our employees in the office and the field to better communicate and share information in near real-time. With this technology we will have increased visibility about damaged areas and infrastructure to make swift, informed decisions that will help streamline the restoration processes.” 

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